Support desk
A support desk that
A support desk that answers
Open a ticket and follow it from start to finish. Every reply lands in your inbox, and the whole conversation stays in one place.
Example ticket
Resolved
Validator stopped signing after a restart
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Node 3 came back up, but it is not signing blocks any more. The log keeps saying "unauthorized signer".
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Your keystore stayed behind in the old data directory, so the node booted with a fresh account. Point it back at the original keystore and it signs again.
Getting started
How it
How it works
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01
Create an account
Sign up with your email address and confirm it. That is all we need to keep your tickets together.
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02
Describe your question
Tell us what you ran into, pick a priority and attach anything that helps us reproduce it.
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03
Follow the answer
You get an email on every reply. Reply straight back on the ticket until it is resolved.
Other ways in
Where else to